While the hotel industry is still experiencing strong growth, the rise in alternative accommodation like Airbnb and HomeAway cannot be ignored. The trend for...
The airline and accommodation industry have a lot in common. Both their customers book in advance, the markets are highly saturated with competitors, both...
One of the greatest challenges facing the accommodation industry is the growing volume and pace of competition. Competition has allowed for increased choice and...
Upselling done right is a great way to increase guest satisfaction and maximise revenue for your property. We tell you the differences between upselling...